Mr

[Lwoollard]

Wondering if I owe you any money 

[caesarome]

@Lwoollard 

Not us as we are customers here but if you have a payment method setup then if money is owed Sky will take it automatically from you each month from you.

[63johnw]

Hi @Lwoollard  you aren't talking to sky CS here, just fellow customers. Check your account to see the balance on your account. 

[Lwoollard]

It's saying I paid this month but I havnt made payment this month yet so bit confused 

[caesarome]

@Lwoollard 

You shouldn't be or have to make a manual payment because Sky will take it from whatever payment method you have setup on your account so either a credit/debit card or a direct debit so it is taken directly from your bank account.

[PandJ2020]

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@Lwoollard wrote:

It's saying I paid this month but I havnt made payment this month yet so bit confused 

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That status is a bit strange IMHO.

It often says 'overdue' prior to payment being required and 'paid' shortly before... (As they have started the bank collection process)

[Lwoollard]

Yh I have a bank set up no payments been taken but it's saying on the app I owe no money for this month 

[PandJ2020]

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@Lwoollard wrote:

Yh I have a bank set up no payments been taken but it's saying on the app I owe no money for this month 

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It will probably leave on Monday or Tuesday given the weekend...

[caesarome]

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@Lwoollard wrote:

Yh I have a bank set up no payments been taken but it's saying on the app I owe no money for this month 

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It usually changes to being shown as being paid when it is in the process of being taken so as above, if you check your bank account on Monday or Tuesday you should see that the money has been taken by Sky.

[Lwoollard]

Ok thank you appreciate your help