Discussion topic: Monaco roaming charge
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Message posted on 21 Apr 2025 01:07 PM
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Monaco roaming charge
Hello.
I've seen the roaming charge for using 0.12GB of data in Monaco, which is absolutely insane!
I used more data in France with only being charged a few pounds.
I have lots of roll over data in my piggy bank, please can you use this to avoid such a high charge please?
Many thanks,
Kate
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All Replies
Message posted on 21 Apr 2025 01:11 PM
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Re: Monaco roaming charge
@Katedixon Monaco is not classed as Europe but Rest of the work, all relevant romaing charges are detailed here https://www.sky.com/help/articles/sky-mobile-roaming-rest-of-the-world
Tariff guide is here https://www.sky.com/help/articles/sky-mobile-tariff-guide
It is advisable to check before you travel.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
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Message posted on 21 Apr 2025 01:12 PM
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Re: Monaco roaming charge
For France the charge is £2 for every 24 hours where Monaco is a rest of the world country where these charges apply:
£2,160 per GB (yes this is correct)
£2.16 per minute Calls to local or UK mobile and landline numbers
£1.80 per minute to receive calls
£0.50 per text message to UK numbers and mobiles
£0.58 per picture message(MMS)
All is explained here:
https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges
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Message posted on 21 Apr 2025 02:18 PM - last edited: 21 Apr 2025 02:19 PM
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Re: Monaco roaming charge
@Katedixon wrote:I have lots of roll over data in my piggy bank, please can you use this to avoid such a high charge please?
Unfortunately not. Any 'rest of world' location is by billing only.
(Too late now) but Sky has advice for 'Accidental Roaming': https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges (Monaco is explicitly listed)
You can try calling Sky (on 150) and see if they can do anything under goodwill. I presume your spendcap wasn't set?
Message posted on 21 Apr 2025 07:26 PM - last edited: 21 Apr 2025 07:29 PM
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Re: Monaco roaming charge
France is in the EU where £2 'roaming' applies. Monaco (quite famously) is not, mostly on account of been an actual old-fashioned monarchy.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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