0

Discussion topic: Mobile

Reply
This message was authored by: Faiz78

Mobile

My mobile is not working 

Reply

All Replies

This message was authored by: Daniel0210

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @Faiz78 

You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

Does any relevant information show on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue, but in case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Faiz78 wrote:

My mobile is not working 


Any more specific than 'not working'?

 

Won't power on?

Won't load apps?

Won't make calls?

I am just another Sky customer and my views are my own even if you don't like the answers
Reply