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Discussion topic: Mobile

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Avatar for Rhys+michell
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This message was authored by: Rhys+michell

Message posted on ‎26 Jun 2025 07:21 PM

Mobile

My new iPhone 16 plus dose not charge properly... the cable I received with the phone and all my other used cables don't stay in the charging port properly... hope you can help 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎26 Jun 2025 07:27 PM

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rhys+michell  are you using a USB C  lead ? The 16 is different from previous iPhones that have a lightning connector. 

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