0

Discussion topic: Mobile

Reply
This message was authored by Talhat This message was authored by: Talhat

Mobile

Hi I just come back to the uk unfortunately had to go away family reason, Can I please set up a payment plan for my sky mobile as I can not pay the full outstanding balance.

 

can you please email or call me to discuss further.

 

kind regards 

Natasha Talhat 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Talhat 

We're customers here. Before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well. 

If you can’t pay all now you can pay what you want, when you want, but until the bill is paid off in full Sky will not reinstate your services.

Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may not be instant, especially at a weekend.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion