06 Aug 2022 04:56 PM
Hi I just come back to the uk unfortunately had to go away family reason, Can I please set up a payment plan for my sky mobile as I can not pay the full outstanding balance.
can you please email or call me to discuss further.
kind regards
Natasha Talhat
06 Aug 2022 04:59 PM
Posted by a Superuser, not a Sky employee. Find out moreWe're customers here. Before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
If you can’t pay all now you can pay what you want, when you want, but until the bill is paid off in full Sky will not reinstate your services.
Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may not be instant, especially at a weekend.
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