Mobile won’t connect to network

[Tinap2]

Hi,ever since I changed from ee to sky mobile I've not had a phone I can use,I smashed the screen on my s23 and I mostly use an iPad,I've been very ill in a coma in hospital so I need a phone.

i opted for an eSIM and a new iPad thinking I'd download the eSIM but I don't know where it's gone,it keeps saying it's sending messages but I'm getting nothing,I've started using my a70 but it won't except esims so I got a £10 sim but used it all phoning my bank

ive now found out that someone  has taken £500 in Saudi Arabia leaving me with nothing and Monzo won't give it back,so

i have no money,no food,bills coming out of my derrière and a phone I can't use,well 2 phones ,I've been paying £42 a month and haven't used it once,I don't know what to do but do you think I should pay all the bill when it's not my fault,please can someone help me get out of this nightmare xx

[Addie15]

Hi there, @Tinap2.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tzz]

CAN ANYONE FROM SKY MOBILE HELP WITH MY  MOBILE PHONE  SAYING...NOTREGISTERED ON NETWORK PLEASE.

[Tzz]

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@Tzz wrote:

CAN ANYONE FROM SKY MOBILE HELP WITH MY  MOBILE PHONE  SAYING...NOT REGISTERED ON NETWORK PLEASE. 

CAN YOU PLZ CONNECT MY MOBILE PHONE TO SKY NETWORK  AS I'M UNABLE TO MAKE ANY OUT GOING CALLS OR GETTING INCOMING CALLS.

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