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Discussion topic: Mobile swap

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Avatar for AMHpjh
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This message was authored by: AMHpjh

Message posted on ‎06 Jun 2025 03:43 PM

Mobile swap

Swapped old mobile which was under contract for an upgraded mobile. I am being charged for monies outstanding on old mobile which was under contract as well as monies on new mobile with new contract. is this correct?

 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎06 Jun 2025 03:49 PM

Re: Mobile swap

Posted by a Superuser, not a Sky employee. Find out more

Did you return your old mobile?  If so, how long ago?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Jun 2025 04:00 PM

Re: Mobile swap

Posted by a Superuser, not a Sky employee. Find out more

@AMHpjh 

Tne device you returned has to be paid off so when you put this through was the value Sky gave you for it enough to pay off what you had left to pay on it ?

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