Discussion topic: Mobile phone

This message was authored by: Sara801 · ‎08 Jun 2026

I have ordered a new mobile I phone 15 twice now, I still haven't received the handset. This is becoming really frustrating. Can you give me an update of when this phone will be with me.

This message was authored by: 63johnw · ‎08 Jun 2026

Hi @Sara801 this isn't sky CS so no here can tell you. Your order status in your account will be the most up to date information available.

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This message was authored by: Daniel0210 · ‎08 Jun 2026

@Sara801

Ordering it twice might be the problem if it's affecting your credit checks.

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: caesarome · ‎08 Jun 2026

@Sara801

The latest on your order should be found here:

https://www.sky.com/ordertracking

If you have ordered it twice you might end up with two of them if they both appear on your account via the link above so if this is the case you will need to call Sky to get one of them cancelled.

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Discussion topic: Mobile phone

Mobile phone

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