This discussion topic has been answered Discussion topic: Mobile phone
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Message posted on 05 Jun 2026 03:52 AM
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Message posted on 05 Jun 2026 05:27 AM
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If they do ask for it and a family member has the same surname and has their own ID you should be able to use theirs instead.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 05 Jun 2026 04:00 AM
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Re: Mobile phone
You may not need it. Sometimes you will be sent a unique code to give to the courier or they may take a photo of you being handed the package.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 05 Jun 2026 04:02 AM
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Re: Mobile phone
Thank you so much
Message posted on 05 Jun 2026 05:27 AM
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If they do ask for it and a family member has the same surname and has their own ID you should be able to use theirs instead.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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