@Tallulahcook
If you have had your current number for more than 12 months just order a new sim when logged into your account (don't accidentally order a replacement). It will come with a new (but almost certainly recycled) number. When its activated call Sky on 150 to cancel the old number.
Otherwise Sky won't change it unless you're receiving threats etc which have been reported to the police and you have a police reference number.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
