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Discussion topic: Mobile not working

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This message was authored by Leg79 This message was authored by: Leg79

Mobile not working

Constantly trying to ring people and it either goes silent after two rings, connects you to the other person but they can't hear a word you are saying or it sounds like you are underwater. I have a signal but huge concerns I wouldn't not be able to ring someone in an emergency. Sky this isn't good enough as I'm paying for a service I just can't use as I can't speak to anyone when I ring them! Please sort it out!

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This message was authored by caesarome This message was authored by: caesarome

Re: Mobile not working

Posted by a Superuser, not a Sky employee. Find out more

Try ordering yourself a replacement sim and activating it and using this in your phone when it turns up which should be in a few days:

 

https://www.sky.com/help/articles/replacement-sim

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