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Discussion topic: Mobile not receiving or sending calls .

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This message was authored by: PamelaWells

Mobile not receiving or sending calls .

Merry Christmas. My phone does not work outdoors. I cannot make or receive calls and messages. My WhatsApp and FB messenger only works when I am logged onto my home and work network.
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This message was authored by: 63johnw

Re: Mobile not receiving or sending calls .

Posted by a Superuser, not a Sky employee. Find out more

Hi @PamelaWells  first thing to check, did you activate your sim card? Are any issues showing in your area ? Have you checked the correct APN settings are stored in your phone ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: Jonphil1

Re: Mobile not receiving or sending calls .

Hi, I changed from EE to Sky,recieved e mails and txts all completed and keeping my own number, despite all info can only make emergency calls , mobile transferred yesterday.

This message was authored by: caesarome

Re: Mobile not receiving or sending calls .

Posted by a Superuser, not a Sky employee. Find out more

Does your EE sim in your phone work as it shouldn't do but is worth checking.

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