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Discussion topic: Mobile not receiving or sending calls .

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This message was authored by PamelaWells This message was authored by: PamelaWells

Mobile not receiving or sending calls .

Merry Christmas. My phone does not work outdoors. I cannot make or receive calls and messages. My WhatsApp and FB messenger only works when I am logged onto my home and work network.
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This message was authored by 63johnw This message was authored by: 63johnw

Re: Mobile not receiving or sending calls .

Posted by a Superuser, not a Sky employee. Find out more

Hi @PamelaWells  first thing to check, did you activate your sim card? Are any issues showing in your area ? Have you checked the correct APN settings are stored in your phone ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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