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Discussion topic: Mobile issu

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Avatar for Carole671
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This message was authored by: Carole671

Message posted on ‎25 Mar 2026 09:54 AM

Mobile issu

I cannot receive or make call. 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎25 Mar 2026 09:56 AM

Re: Mobile issu

Posted by a Superuser, not a Sky employee. Find out more

Hi @Carole671  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎25 Mar 2026 09:57 AM

Re: Mobile issu

Posted by a Superuser, not a Sky employee. Find out more

@Carole671  What is happening when you try?  Have you tried the steps here  https://www.sky.com/help/sky-mobile/data-calls-and-texts-mobile/mobile-calls/poor-or-no-service/arti...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Barb1954
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This message was authored by: Barb1954

Message posted on ‎25 Mar 2026 05:09 PM

Re: Mobile issu

I have the same problem caused by my local mast, perhaps you are in the same area as me/

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