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Discussion topic: Mobile error message when trying to phone number
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This message was authored by: headsey1
Message posted on 30 Jul 2025 11:18 AM
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Mobile error message when trying to phone number
Swapped sim to new apple 16 phone.error message reads fail when trying to make call
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jul 2025 01:07 PM
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Re: Mobile error message when trying to phone number
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
Settings > Mobile Data > Create New Access Point...
Settings > Network and Internet > Mobile Network and search for Network or Sim settings and enter them
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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