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Discussion topic: Mobile delayed

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This message was authored by: Gabmnz

Message posted on ‎06 Feb 2026 11:53 AM

Mobile delayed

I requested a cell phone and it was forecast for 3 to 4 weeks, we are in the third week and now it appears in the order that it is late. Do you have any delivery forecast? Thank you

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎06 Feb 2026 11:59 AM - last edited: ‎06 Feb 2026 12:00 PM

Re: Mobile delayed

Posted by a Superuser, not a Sky employee. Find out more

@Gabmnz Cell phone is a term used in America, did you order a Mobile phone from Sky in the UK or are you in the USA?

 

In any case no one here can give you a timescale as we are all custiomers.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: 63johnw

Message posted on ‎06 Feb 2026 12:09 PM

Re: Mobile delayed

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gabmnz  if you are a sky mobile UK customer then the most up to date information on your order can be found by looking here. 

https://www.sky.com/help/articles/track-sky-order

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