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Discussion topic: Mobile data

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This message was authored by: Misty_wordley

Mobile data

My daughter is having problems with incoming calls and outgoing calls also having problems with mobile data not showing up 5G it's just 4 dots can anyone help me out 

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This message was authored by: 63johnw

Re: Mobile data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Misty_wordley  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: Nat721

Re: Mobile data

I am having issues for a couple of days now with calls texts and data phone signal is terrible keeps coming up E only 1 or 2 bars on my signal no 4g or 5g showing when I change this it automatically goes back to E or WiFi. Am not receiving important messages or calls. 

This message was authored by: 63johnw

Re: Mobile data

Posted by a Superuser, not a Sky employee. Find out more

Same as above @Nat721  ? Any issues showing ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: caesarome

Re: Mobile data

Posted by a Superuser, not a Sky employee. Find out more

@Misty_wordley @Nat721 

You might have already done this but have you tried rebooting your phone ?

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This message was authored by: Nat721

Re: Mobile data

Yes I've done the reboot I've even got rid of apps and stuff I've also paid more for storage it's still happening. Am only getting 1 bar on my phone no matter where I go. Am only getting the phone to sky now but there just saying well send a new sim 

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