Mobile data

[Adam941]

Hi I'm paying £50 a month and my phone internet doesnt work in some places in Tiverton can I get any help why it doesn't work haven't been happy with sky as pay all that money and my mobile data struggles daily to load stuff etc

[caesarome]

@Adam941 

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

[Adam941]

Nothing has come up

[PandJ2020]

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@Adam941 wrote:

Nothing has come up

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Yes, it does: "Our Network can get busy in this area.

This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better. Our top tips for staying connected would be to find local Wifi hotspots and download whatever content you need whilst connected to Wifi, so you can still enjoy it on the move."

It's a known problem in that area.