0

Discussion topic: Mobile data isn’t working at all

Reply
Avatar for laurenjadexxx
Level 1 icon
What's this?
This message was authored by: laurenjadexxx

Message posted on ‎09 May 2026 09:32 PM

Mobile data isn’t working at all

Cannot use my mobile data at all since returning off holiday I cannot get it working 

Report post
Post 1 of 3
106 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎09 May 2026 09:54 PM

Re: Mobile data isn’t working at all

Posted by a Superuser, not a Sky employee. Find out more
@laurenjadexxx wrote:

Cannot use my mobile data at all since returning off holiday I cannot get it working 

Almost certainly the SIM application setting is set to roaming/abroad.  Try changing it to automatic/home.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 3
101 Views
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎09 May 2026 09:59 PM

Re: Mobile data isn’t working at all

Posted by a Superuser, not a Sky employee. Find out more

Hi @laurenjadexxx 

 

If this is an iPhone try this, settings, mobile service, sim applications and change the setting there.

If it’s android try this
Sky Menu App or SIM toolkit,Roaming, Make sure this is set to Home.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 3
98 Views
0 Likes
Reply
Reply