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Discussion topic: Mobile data is not working

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This message was authored by: MohammedKaleem

Mobile data is not working

I am trying to use my mobile data but it is not been working since last 2 day.
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This message was authored by: caesarome

Re: Mobile data is not working

Posted by a Superuser, not a Sky employee. Find out more

@MohammedKaleem 

Give this a try:

 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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This message was authored by: 63johnw

Re: Mobile data is not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @MohammedKaleem  also check for any issues in your area. 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: Lt_Shade

Re: Mobile data is not working

Lately with Sky I need to restat my phone to get my mobile data back working after recieving a phone call. 

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