02 May 2024 07:00 PM
Hello,
I have been having this problem for over a week now, my calls, mobile data and text messages aren't working on my phone. I have had the phone since November and it has been working until now. I can text people via wifi but green text messages doesn't work, I have paid my monthly contract and I have enough data and unlimited texts and calls so it should be working. I put my sim into another phone and the same thing happened to that phone so it must be the sim or sky. Please help.
02 May 2024 07:18 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Callum031 have you checked for issues in your area ?
https://www.sky.com/help/articles/service-status-sky-mobile
02 May 2024 07:38 PM
Hi, No it doesn't work in my area or any other area
02 May 2024 08:05 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried a replacement sim @Callum031 ? You can order one through the my sky app.
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