0

Discussion topic: Mobile calls not connecting

Reply
This message was authored by: Suzanne36

Mobile calls not connecting

I seem to be constantly missing calls since I've moved from Vodafone to sky mobile ireland.  My phone does not ring. The caller is being told 'The person cannot be reached at the moment'. If they try 3 to 4 times eventually the call will go through and the connection is made.

My mother is with sky mobile too and has missed many calls from the hospital. When I try to ring her,  I know I need to persevere and ring 3 to 4 times inorder to get through. 

It looks like the sky mobile calls do not have the same priority as Vodafone calls  Unless this is sorted  I will have no choice but to revert back to Vodafone   

Sky mobile need to sort their connection issues sorted  

Reply

All Replies

This message was authored by: caesarome

Re: Mobile calls not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Suzanne36 

You will need to report this to Sky Ireland on Monday by calling them on 150.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Seamus6

Re: Mobile calls not connecting

I am the same, really poor from Skys point of view. Even though I'm told I have covered i am not receiving calls and get a text message to say I've missed a call from a particular number. mobile Internet is also very patchy. Something needs to be done asap 

Reply