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Discussion topic: Mobile bill
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This message was authored by: Cindy12345
Message posted on 18 Sep 2026 06:58 PM
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Mobile bill
Up grade my fone sent old one bk it's not come of my bill which is due to be payed
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Sep 2026 07:08 PM
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Re: Mobile bill
@Cindy12345 wrote:
Up grade my fone sent old one bk it's not come of my bill which is due to be payed
Yup, that is normal. You have to keep paying for the old phone until it's processed.
Given the recent release of the iPhone 18 it may take longer than normal... (It's usually 2-3 weeks but may be longer)
I am just another Sky customer and my views are my own even if you don't like the answers
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