Mobile bill

[Emily2601]

I was charged £51 when my bill is £45 and not due to come out yet 

[Daniel0210]

@Emily2601 

When is your normal payment date? Are you a new customer?

As customers we obviously can't see your bill. Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs.

An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.

[63johnw]

Hi @Emily2601  have you been abroad at all as £6 would equal 3 days roaming in a passport plus country ?