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Discussion topic: Mobile bill

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Avatar for Daron1
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This message was authored by: Daron1

Message posted on ‎18 Apr 2026 09:27 AM

Mobile bill

I'm confused as I changed my bill from 100GB to Unlimited date but the price has gone up of my next bill, and I've been told that my next months bill will come as this month and next month but I wasn't told that before I pressed confirm. Can I just go back to my 100GB data plan please

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎18 Apr 2026 09:30 AM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Daron1  you will need to call sky on 150 to see if this is possible. You can only change your mix once every billing period so sky may say no. 

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This message was authored by: caesarome

Message posted on ‎18 Apr 2026 09:56 AM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more
@Daron1 wrote:

I'm confused as I changed my bill from 100GB to Unlimited date but the price has gone up of my next bill, 

As soon as you change your data package the new price is applied to your next available bill so what has happened is correct.

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This message was authored by: Daniel0210

Message posted on ‎18 Apr 2026 10:27 AM - last edited: ‎18 Apr 2026 10:30 AM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more
@Daron1 wrote:

Can I just go back to my 100GB data plan please

@Daron1 

Are you sure you meant to type 100GB data plan? On the most recent mobile phone tariff published 13 April, the highest (other than unlimited) is 60GB. 

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