@MHolland
You can upgrade yours anytime you want by either calling Sky or doing it yourself via your online account here:
https://www.sky.com/help/articles/sky-mobile-upgrade
If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.
If you are struggling with this then give Sky a call on the free 150 number to do it.
If sending a phone back to Sky then make sure you get and keep proof of delivery.
Are you still paying for your late husband's phone or has it been paid off in full ?
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