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Discussion topic: Mobile account suspended

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Avatar for Sam039
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This message was authored by: Sam039

Message posted on ‎04 Dec 2025 08:42 AM

Mobile account suspended

Replacement sim arrived but account is saying suspended so can't activate it 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎04 Dec 2025 09:26 AM

Re: Mobile account suspended

Posted by a Superuser, not a Sky employee. Find out more

@Sam039  Your post has been moved from the Sky+ Board as that is intended for Sky+ TV box related issues, not mobile phones/sims.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: caesarome

Message posted on ‎04 Dec 2025 09:45 AM

Re: Mobile account suspended

Posted by a Superuser, not a Sky employee. Find out more

@Sam039 

Are you up to date will your bills so that you do not owe anything on your account ?

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