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Discussion topic: Mobile Swap / Tariff

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Mully1991
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Mobile Swap / Tariff

‎03 Jun 2024 04:49 PM

When I go through the process of 'swapping' my current device via the app, it doesn't give me the option of selecting a tariff. Does this mean that the current tariff I am on applies at the current price? 

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63johnw
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Superuser
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Re: Mobile Swap / Tariff

‎03 Jun 2024 04:54 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mully1991  when swapping you are swapping the phone, you keep the same data plan and just put your old sim in the new phone when it arrives. 

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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PandJ2020
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Re: Mobile Swap / Tariff

‎03 Jun 2024 04:56 PM

Posted by a Superuser, not a Sky employee. Find out more

If you select a dataplan then this will be in addition to your current one (and you'll be paying for two).  The new one has a new number too.

I am just another Sky customer and my views are my own
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