Hi, I am trying to upgrade one of our phones but it says maximum devices reached, there are some phones listed on my device list I haven't owned for years,
They only drop off your account (eventually) if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Posted by a Superuser, not a Sky employee. Find out more
Hi @Swanleymatt you are allowed 5 active agreements on your account so if you currently have 5 then that will be why. As advised by @Daniel0210 call sky on 150 for help.
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