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Discussion topic: Mobile Data
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This message was authored by: Michelle2512
Message posted on 08 Sep 2026 07:35 AM
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Mobile Data
Hi, my daughter's phone used 10GB of data overnight last night - even though her phone was connected to our home wifi. Any suggestions on what could be going on here? Thanks
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Sep 2026 08:02 AM
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Re: Mobile Data
Hi @Michelle2512 sounds like the WiFi dropped and the mobile data kicked in, but 10 Gig is a lot. Does the phones data monitor show what used it ? When at home turn mobile data off and leave WiFi on the prevent it happening again.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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