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Discussion topic: Mobile Data

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This message was authored by: Michelle2512

Mobile Data

Hi, my daughter's phone used 10GB of data overnight last night - even though her phone was connected to our home wifi.  Any suggestions on what could be going on here?  Thanks

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This message was authored by: 63johnw

Re: Mobile Data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Michelle2512  sounds like the WiFi dropped and the mobile data kicked in, but 10 Gig is a lot. Does the phones data monitor show what used it ? When at home turn mobile data off and leave WiFi on the prevent it happening again. 

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