Mobile Data not working in RM14

[GhostFaceAmbush4]

For about 4 weeks now the mobile data is not working in the RM14 area. I cannot make or receive calls and there is either no data coverage or under 3G.

I cannot find where to report this as it says there is full Sky service in the area. This affects Sky mobile users I know in the area.

I have been told an O2 mast has been vandalised and was supposed to be fixed last week.

Can this be looked in to?

[Daniel0210]

@GhostFaceAmbush4 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

Sky don't own or maintain any mobile masts so unfortunately you and others in the area will be relying on a third party repair. 

[63johnw]

Hi @GhostFaceAmbush4  you should be able to report a problem on the service checking page. 

https://www.sky.com/help/servicestatus/mobile