Discussion topic: Mobile Data Setting
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Message posted on 10 Jul 2026 04:55 PM
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Mobile Data Setting
Hi! I've recently changed to Sky Mobile from Vodafone and I'm struggling..! Is mobile data supposed to be set on Personal or Travel?
the last few days, I don't receive any emails or WhatsApp etc until I'm connected to WiFi. When I'm out and about and try do a google search, I can't!
Thanks for reading!
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All Replies
Message posted on 10 Jul 2026 04:59 PM
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Re: Mobile Data Setting
Set your Sky sim to personal if you are not abroad and travelling.
Make sure mobile data is turned on when you are not at home and connected to your Wifi network.
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Message posted on 10 Jul 2026 05:06 PM
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Re: Mobile Data Setting
Hi, thanks for your reply.
Now I have mobile data switched to personal and the option to allow mobile data switching off.
Then under Sims I settings I have travel set to off and personal set to on.
Is this correct?
Message posted on 10 Jul 2026 05:15 PM
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Re: Mobile Data Setting
@TrishD wrote:
and the option to allow mobile data switching off.
When you are home connected to wifi you can leave this as off. When you are not at home this needs to be set to on.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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