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Discussion topic: Mobile Data Setting

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This message was authored by: TrishD

Mobile Data Setting

Hi! I've recently changed to Sky Mobile from Vodafone and I'm struggling..! Is mobile data supposed to be set on Personal or Travel? 
the last few days, I don't receive any emails or WhatsApp etc until I'm connected to WiFi. When I'm out and about and try do a google search, I can't! 
 Thanks for reading! 

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This message was authored by: caesarome

Re: Mobile Data Setting

Posted by a Superuser, not a Sky employee. Find out more

@TrishD 

Set your Sky sim to personal if you are not abroad and travelling.

 

Make sure mobile data is turned on when you are not at home and connected to your Wifi network.

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This message was authored by: TrishD

Re: Mobile Data Setting

Hi, thanks for your reply. 
Now I have mobile data switched to personal and the option to allow mobile data switching off.

Then under Sims I settings I have travel set to off and personal set to on.

Is this correct? 

This message was authored by: caesarome

Re: Mobile Data Setting

Posted by a Superuser, not a Sky employee. Find out more

@TrishD wrote:

and the option to allow mobile data switching off.


When you are home connected to wifi you can leave this as off. When you are not at home this needs to be set to on.

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