Discussion topic: Mobile Data Connection Issue

This message was authored by: JohnWilko · ‎21 Jun 2025

My phone (Pixel 7a) shows its connected to the network but I have no data connection. Service status is "mobile data won't auto-connect". I have restarted it twice. It was working earlier today when in Cornwall, but now am home (Midlands area) and have this issue. Any ideas?

This message was authored by: caesarome · ‎21 Jun 2025

@JohnWilko

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

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This message was authored by: JohnWilko · ‎21 Jun 2025

Hi. That page doesn't have any status for masts. Only Sky Q, broadband and home Wi-Fi.

This message was authored by: caesarome · ‎21 Jun 2025

@JohnWilko

Give this link a try:

https://www.sky.com/help/servicestatus/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: JohnWilko · ‎21 Jun 2025

All I get is :

Sorry, this service doesn't work with screen readers. For more help, contact our dedicated accessibility team

🫣

Discussion topic: Mobile Data Connection Issue

Mobile Data Connection Issue

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