Discussion topic: Missed sky offer
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Message posted on 25 Jul 2025 03:46 PM
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Missed sky offer
Hi, I missed a sky mobile offer (it ended yesterday). Does anyone know if it's possible that sky will match/honour it?
I've called up customer services but they just say they can't change the current offers on there system .
i wanted to ask if anyone had experience where a customer service group in sky have back-dated an offer?
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All Replies
Message posted on 25 Jul 2025 03:49 PM - last edited: 25 Jul 2025 03:51 PM
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Re: Missed sky offer
@BenMe As the offer was not in force when you placed your order Sky are under no obligation to give you the same offer retrospectively.
These are generally not Sky offers but direct from the manufacturer - Samsung for example
You'll find the terms and conditions will state an exact date range of purchase to qualify. A day out will not qualify.
Y
ou can return your device within the cooling off period and order another to qualify but will require another credit check that is not guaranteed.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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