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Discussion topic: Marta

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This message was authored by: Marta+1313

Message posted on ‎31 Jul 2026 03:37 PM

Marta

Hi . I have paid fully amount of my two devices around two weeks ago. The devices is still on my account which is stopping me to get another to devices. Can you help me and check my account please 

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This message was authored by: Daniel0210

Message posted on ‎31 Jul 2026 03:38 PM

Re: Marta

Posted by a Superuser, not a Sky employee. Find out more

@Marta+1313 

They only drop off your account (eventually) if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.


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