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Discussion topic: Macbook pro order status confusing..

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This message was authored by: Ninjadude77

Macbook pro order status confusing..

I ordered a macbook pro last night and was instock so naturally expecting delivery tomorrow as Sky offer next day but when I check my order status is says "In progress - Coming soon" 

 

I've checked today and its still instock so not sure what the issue is. Has anyone had this before? Thanks

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This message was authored by: Daniel0210

Re: Macbook pro order status confusing..

Posted by a Superuser, not a Sky employee. Find out more

@Ninjadude77 
As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

Next day delivery can’t really be guaranteed although the website might suggest that quick a turnover is possible. 


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Sky customer since 2001
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This message was authored by: Ninjadude77

Re: Macbook pro order status confusing..

Just going by what the Sky website tells me.

This message was authored by: Daniel0210

Re: Macbook pro order status confusing..

Posted by a Superuser, not a Sky employee. Find out more

@Ninjadude77 

No one here can give you a definite timeframe as each order will be different depending on spec of the ordered device. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Macbook pro order status confusing..

Posted by a Superuser, not a Sky employee. Find out more

@Ninjadude77 wrote:

I Has anyone had this before? Thanks


@Ninjadude77 

Plenty of people have and I'm afraid sldespute what the site says next day delivery can not always be guaranteed mainly due to stock issues from the supplier.

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