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Discussion topic: MacBook Neo delivery updates??

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This message was authored by: Skyone

Re: MacBook Neo delivery updates??

The man on the phone said not to listen to the website it may be a technical glitch 🙄 feel bad for anyone else who orders one today thinking they will be getting it! I haven't cancelled just yet as I'm really holding out hope they do manage to get some in stock 🙏🏻

This message was authored by: Andy1006

MacBook Neo

I ordered an indigo Neo on 8 September with a 2-3 week delivery but no updates.  Where do we stand now.

This message was authored by: Daniel0210

Re: MacBook Neo

Posted by a Superuser, not a Sky employee. Find out more

@Andy1006 
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

There have been numerous posts regarding delays of the MacBook Neo over the last month or so at least which is apparently down to supply issues from Apple.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Vicki2202

Re: MacBook Neo delivery updates??

I ordered mine in August and still no sign 

This message was authored by: caesarome

Re: MacBook Neo

Posted by a Superuser, not a Sky employee. Find out more

@Andy1006 

The latest on your order should be found here:

 

https://www.sky.com/ordertracking

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This message was authored by: ta25

MacBook Neo order

I've ordered an MacBook neo from sky on 1 September for my studies and today is 2 October. There's no update I called them two weeks ago they said it will be out for delivery in next 1-2 weeks. And two weeks is already done but still no update. Additionally my classes started. Idk how long does it takes. This is ridiculous when I am ordering that MacBook it says delivered within 2-3 weeks and today is more than 4 weeks.

This message was authored by: caesarome

Re: MacBook Neo order

Posted by a Superuser, not a Sky employee. Find out more

@ta25 

You are not the only one reporting on here about this so the latest on your order should be found here:

 

https://www.sky.com/ordertracking

 

Sky will be awaiting stock from Apple.

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This message was authored by: mrcraigyd

Re: MacBook Neo delivery updates??

11th august i ordered a blush pink 512gb said 1-2 weeks lol 

 

9 weeks later. Still nothing. 

This message was authored by: Vicki2202

Re: MacBook Neo delivery updates??

Ived ended up with a silver one on order as when I complained about the blush I was advised the silver was in stock 

 

guess what 

 

no laptops 

 

yet the website advertising 1-2 weeks delivery 

This message was authored by: MrsAit

Re: MacBook Neo delivery updates??

I ordered on 1st September and had a dispatch email today to say it'll arrive tomorrow. Looks like they're getting through the backlog

This message was authored by: Vicki2202

Re: MacBook Neo delivery updates??

What colour did you order? 

I have one blush and 1 silver in back order 

This message was authored by: MrsAit

Re: MacBook Neo delivery updates??

512gb Citrus

This message was authored by: Skyone

Re: MacBook Neo delivery updates??

I've been told something different every time I ring, the last one told me it will be no longer than 2 weeks, the one before said Apple have stopped making them, one before that said I would have by end of September and the one before that said I would have by the end of August 🙄 I'm waiting on blush which was a birthday present but looks like it will be a Christmas present by the time it comes 🤦‍♀️

This message was authored by: Vicki2202

Re: MacBook Neo delivery updates??

Last time I chased I was told not to ask again 😂😂

This message was authored by: MrsAit

Re: MacBook Neo delivery updates??

I've not chased it at all. I just left and hoped it would appear before the date I needed it and luckily it should be. Apple didn't have stock. I do think Sky should have been more proactive in explaining that to customers though

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