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Discussion topic: MOBILE PHONE SETUP FRIDAY - HAS NOT WORKED I NEED SUPPORT

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This message was authored by: SKY48INIS

Message posted on ‎14 Jul 2025 01:20 PM - last edited: ‎14 Jul 2025 02:57 PM by Community Manager

MOBILE PHONE SETUP FRIDAY - HAS NOT WORKED I NEED SUPPORT

I am an Irish customer.  I moved my mobile to your network on Friday evening 5 pm, and it dose NOT work.

My phone cannot find the sim1 Card ....msg.....

SIM1 Cannot connect to network

Please set Access Point Name.

 

 my phone does not work outside of the house, it only works on the sky network,  I need to be truly mobile. 

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This message was authored by: Daniel0210

Message posted on ‎14 Jul 2025 03:15 PM

Re: MOBILE PHONE SETUP FRIDAY - HAS NOT WORKED I NEED SUPPORT

Posted by a Superuser, not a Sky employee. Find out more

@SKY48INIS 

Have you tried calling Sky Ireland from inside the house by dialling 150 from your device? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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