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Discussion topic: Lost

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Avatar for Ranchit
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This message was authored by: Ranchit

Message posted on ‎21 Jul 2025 10:08 AM

Lost

Actually my phone has been lost , My company do not gave me phone for insurance so I humble request to you release mg bill.

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎21 Jul 2025 10:26 AM

Re: Lost

Posted by a Superuser, not a Sky employee. Find out more
@Ranchit wrote:

Actually my phone has been lost , My company do not gave me phone for insurance so I humble request to you release mg bill.

Unfortunately you still have to pay until the full credit balance is cleared.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Jul 2025 11:42 AM

Re: Lost

Posted by a Superuser, not a Sky employee. Find out more

@Ranchit 

As @PandJ2020 has corrected advised you, you are responsible for all future payments until the device is paid off. 

If you haven't done it yet you need to notify Sky of the loss. 


It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com

 


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