Lost phone

[Chloe240301]

Hi,

I lost my phone in Indonesia. I am unable to call the phone number to report it as stolen because I have no sim and I will be charged to call from abroad with someone else's phone. How do I get a replacement eSIM if I can't report it as stolen!

[Daniel0210]

@Chloe240301 

This link explains how to report a lost or stolen mobile to Sky including a number to call if abroad

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile 

Only the account holder can report it to Sky.

You could also try social media, the links to which are at the bottom of the forum page.