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Discussion topic: Lost phone
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This message was authored by: Maryjane2
Message posted on 23 Dec 2025 09:14 PM
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Lost phone
Hi, I've lost my sky mobile can I upgrade without returning it.
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Dec 2025 09:20 PM
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Re: Lost phone
@Maryjane2 wrote:Hi, I've lost my sky mobile can I upgrade without returning it.
No. You have to keep paying for it until all the credit is repaid. You can claim on any insurance you have for your losses.
Of course, you can purchase an additional device if you pass the credit checks.
I am just another Sky customer and my views are my own even if you don't like the answers
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