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Discussion topic: Logging into app

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Avatar for Leahgriff
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This message was authored by: Leahgriff

Message posted on ‎20 Dec 2024 02:37 PM

Logging into app

Hi, I had a notification from my email saying I was running low on data and to download the app to roll over data from the previous months. 
when I try to log in it says I'm not allowed to login. It has me down as my mums name even though the phone contact is my account 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎20 Dec 2024 04:30 PM

Re: Logging into app

Posted by a Superuser, not a Sky employee. Find out more

Are you using the correct login but if it says you are not authorised then it could be you are using the wring one.

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