Discussion topic: List data

This message was authored by: Sheena9 · ‎08 Jun 2025

320gb of data has just disappeared from account? Whats going on and why?

This message was authored by: PandJ2020 · ‎08 Jun 2025

Data expires after 12 months.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: 63johnw · ‎08 Jun 2025

hi @Sheena9 sky sent out emails last year stating that changes were being made and any unused data in your piggybank more than 12 months old would disappear.

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Daniel0210 · ‎09 Jun 2025

@Sheena9

So after 04/06/25 any data older than 12 months is being removed as per the new Sky Mobile Piggybank T's and C's. Customers were made aware of this change in the April 2024 price change letters/emails but it's only recently come into effect.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Discussion topic: List data

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