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Discussion topic: Late payment

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This message was authored by: Donna104

Message posted on ‎29 Sep 2025 09:29 AM

Late payment

My last late payment as in l only pay for sim next month and l can't call and the online app that doesn’t help please someone help me l call and it says spending cap is not true l late payment please help 

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This message was authored by: caesarome

Message posted on ‎29 Sep 2025 09:59 AM

Re: Late payment

Posted by a Superuser, not a Sky employee. Find out more

Sorry @Donna104 but your post is difficult to read, are you saying your mobile has been suspended due to a bill not being paid ?

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This message was authored by: PandJ2020

Message posted on ‎29 Sep 2025 10:16 AM

Re: Late payment

Posted by a Superuser, not a Sky employee. Find out more
@Donna104 wrote:

...it says spending cap is not true 

Not sure what you mean by this.  The spend cap restricts additional charges (e.g. roaming, international calls) and not your base bills.

I am just another Sky customer and my views are my own even if you don't like the answers
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