03 Sep 2022 08:48 PM
I try to put much detail to link m sky info to my mobile name postcode that ok but my last 6 account number wont let me move on can any one else help please.I think SkyMobile getting differntcult to get my minutes?
03 Sep 2022 10:11 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
04 Sep 2022 11:26 AM
Posted by a Sky employeeThanks for escalating. We've sent an invite to Dena+brear.
06 Sep 2022 11:31 AM
Posted by a Sky employeeUpdate – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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