Discussion topic: Keeping old number
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Message posted on 27 Nov 2025 11:26 PM
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Keeping old number
I just purchased a iPhone 17 pro with an eSIM.
my previous iPhone 11 was with Sky mobile, which I've had for many years and our whole family had multiple devices under one account (in my ex wife's name)
We are no longer together, hence why I've got a new contract. But i want to keep my old number.
the usual PAC method doesn't work as it was a Sky number.
i can keep previous sim, as i no longer have access to the sky account (in ex-wife's name)
How do I keep my number?
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Message posted on 28 Nov 2025 01:37 AM - last edited: 28 Nov 2025 01:41 AM
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Re: Keeping old number
@Tu2d Unless you have access to the account with the old SIM on it you won't be able to port it to another SIM such as a Non Sky Pay as you go SIM.
To add to another device you'd need to access the account as per these steps
https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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