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Discussion topic: Keep getting error when trying to submit PAC

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This message was authored by: Catherine+sky

Message posted on ‎13 May 2026 12:04 PM

Keep getting error when trying to submit PAC

I received a new sim from Sky and activated my sim today but when I submit my PAC to

retsin my old number it just keeps giving me an error 

C Anderson
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎13 May 2026 12:16 PM

Re: Keep getting error when trying to submit PAC

Posted by a Superuser, not a Sky employee. Find out more

Which network are you transferring from?  (You can't transfer within a network)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Catherine+sky

Message posted on ‎13 May 2026 01:12 PM

Re: Keep getting error when trying to submit PAC

Transferring from EE

C Anderson
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This message was authored by: caesarome

Message posted on ‎13 May 2026 01:14 PM

Re: Keep getting error when trying to submit PAC

Posted by a Superuser, not a Sky employee. Find out more

What's the error message ?

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This message was authored by: Catherine+sky

Message posted on ‎13 May 2026 02:04 PM

Re: Keep getting error when trying to submit PAC

Can't activate right now try later 

C Anderson
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This message was authored by: Catherine+sky

Message posted on ‎13 May 2026 02:07 PM

Re: Keep getting error when trying to submit PAC

Sorry, there's been a problem

We can't transfer your number at the moment. Please try again.

Try again
C Anderson
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This message was authored by: PandJ2020

Message posted on ‎13 May 2026 02:15 PM

Re: Keep getting error when trying to submit PAC

Posted by a Superuser, not a Sky employee. Find out more

Call Sky (on 150) and see if they can apply the PAC for you.

I am just another Sky customer and my views are my own even if you don't like the answers
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