Discussion topic: Just realised I have been paying for a SIM plan that has never been used. Can I get my money back?

This message was authored by: StevenCWilliams63 · ‎04 Sep 2024

It seems I have been paying for a SIM plan that has never been used. The sim came with the phone that was ordered but never activated. Instead my son put his old sim in instead of switching the numbers over. So this has gone unnoticed until now. Any chances I can request a refund.

This message was authored by: 63johnw · ‎04 Sep 2024

Hi @StevenCWilliams63 you would need to call sky on 150 but if it was never activated then not sure how it can come up on a bill. Calling them will confirm what's happened.

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This message was authored by: StevenCWilliams63 · ‎06 Sep 2024

@63johnw Thanks for your reply. I have now sorted this problem. I have escalated to Sky Experts and cancelled said SIM.

Discussion topic: Just realised I have been paying for a SIM plan that has never been used. Can I get my money back?

Just realised I have been paying for a SIM plan that has never been used. Can I get my money back?

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Re: Just realised I have been paying for a SIM plan that has never been used. Can I get my money bac

Re: Just realised I have been paying for a SIM plan that has never been used. Can I get my money bac

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