Discussion topic: Just realised I have been paying for a SIM plan that has never been used. Can I get my money back?
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Message posted on 04 Sep 2024 10:24 AM
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Just realised I have been paying for a SIM plan that has never been used. Can I get my money back?
It seems I have been paying for a SIM plan that has never been used. The sim came with the phone that was ordered but never activated. Instead my son put his old sim in instead of switching the numbers over. So this has gone unnoticed until now. Any chances I can request a refund.
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Message posted on 04 Sep 2024 10:55 AM
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Re: Just realised I have been paying for a SIM plan that has never been used. Can I get my money bac
Hi @StevenCWilliams63 you would need to call sky on 150 but if it was never activated then not sure how it can come up on a bill. Calling them will confirm what's happened.
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Message posted on 06 Sep 2024 07:42 AM
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Re: Just realised I have been paying for a SIM plan that has never been used. Can I get my money bac
@63johnw Thanks for your reply. I have now sorted this problem. I have escalated to Sky Experts and cancelled said SIM.
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