Discussion topic: Just Moved to Sky from EE

This message was authored by: Colito · ‎28 Feb 2024

Hi,

I got my new phone and sim card 2 days ago and the speeds are TERRIBLE !!!!

3.02 DL & 0.82 UL

I have been able to use 0.1 of my data in the first 48 hours ???

What is going on here ?

This message was authored by: PandJ2020 · ‎28 Feb 2024

@Colito wrote:

What is going on here ?

You have a cooling off period if you're not happy. Speeds are always location dependent.

Check if there are any local issues currently: https://www.sky.com/help/articles/service-status-sky-mobile

I am just another Sky customer and my views are my own

This message was authored by: Colito · ‎28 Feb 2024

,

what number do you call to cancel ?

This message was authored by: caesarome · ‎28 Feb 2024

The number is just 150.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: TimmyBGood · ‎28 Feb 2024

@Colito

Sky Mobile is an MVNO on the O2 network, so coverage may well be different to EE.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: xenon81 · ‎28 Feb 2024

Unfortunately Sky uses O2 which is widely regarded as the slowest of the four main networks. In contrast EE is always first or second.

Discussion topic: Just Moved to Sky from EE

Just Moved to Sky from EE

All Replies

Re: Just Moved to Sky from EE

Re: Just Moved to Sky from EE

Re: Just Moved to Sky from EE

Re: Just Moved to Sky from EE

Re: Just Moved to Sky from EE

Was this discussion not helpful?

Search Sky Community

Start a new discussion