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Discussion topic: Item return

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Avatar for Maharshi
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This message was authored by: Maharshi

Message posted on ‎07 Nov 2024 03:47 AM

Item return

Recently I brought a watch from sky and after some days I returned my watch because of features and now i am checking my payment bill it's showing the payment for that watch can you please check it out and please let me know thank you

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎07 Nov 2024 04:06 AM

Re: Item return

Posted by a Superuser, not a Sky employee. Find out more

@Maharshi 

We can't check anything out. We are mainly customers trying to help other customers. It will take a while for the device to be processed and checked for damage. Give Sky a call when the lines reopen to get an update. Hopefully you kept proof of posting it back. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎07 Nov 2024 09:34 AM

Re: Item return

Posted by a Superuser, not a Sky employee. Find out more

@Maharshi 

The bill would have been created before you returned the watch so it will probably have to be paid before it should be refunded which can take 2-3 weeks, if it hasn't happened after this then you will need to give Sky a call.

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