Agents are available, there's just probably a high volume of calls especially after a period of bad weather / storms.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Just stay on the line for as long as you can as you should get to someone after a while. You can also contact Sky via one of the social media links at the bottom of the page.
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Tried chat bot, no use. Spoke to the wrong department, got transferred, call got dropped after 10-15 mins, called back 3 times since this morning, every time it specifies they are having technical difficulties and to call back later, then call gets cut off.
